Freezers and Refrigerators Servicing in Radstock
Old Down Farm
To summarise this abomination of a company. This really is shortened as my house is still damaged!!! Turned up with half the parts needed to fix. Floods house with water (literally) Says they have nothing to help clear up water and then continues to fit part. Says will be back to fit other part. Leaves mess everywhere. Leaves note saying they left clean and tidy! Forgot to isolate water so house flooded again!!! Lies to Samsung. Worst customer service I have ever come across. They are the biggest bunch of liars I have ever had the unfortune of having to deal with. Rude, arrogant, patronising, condescending, full of lies and false promises. They actually told me they would email Samsung on multiple occasions then upon questioning, miraculously say they can't send me any copies due to the contract with Samsung. If Samsung recommend, ask them for another service centre out of the area!
Daniel Hollingworth - 12/12/2020 | report this review
rang monday engineer arrived same day repaired our fridge gave an hours notice before arrival superb service will always recomend
gary far - 05/09/2011 | report this review
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