I started using the keenels two years ago. The owners are nice and the daughter Claire is very accomidating with the complicated meds my lab is on. I have had in the past very poor experinces with kennels ie dogs very underweight or soiled on collection. Not here!!! My ill lab is well cared for and my collie is always keeps her wieght, i think due to the expensive feed they give and the stimulation. Kennels arnt as visually attractive as some keenls but small point. Highly recomended