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I booked an appointment with Atlas for an estimate for a considerable order (had to wait 2 weeks until someone was 'avaialble to have a look') and had to re-schedule patients to meet the Atlas person. On the given day/time, no one arrived or called to cancel, and no one answered their phones. The following day, I left a message to ask to re-arrange. They did not even find it appropriate to ring back. I would definitely not ever use them - as I found their customer service shoddy. Glad I found another business with a different attitude.